Term and Conditions

Last updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to customers worldwide, excluding certain Asian regions and remote locations. By using this site, you confirm you are at least 18 years old or have parental consent to purchase archery equipment.

1.2 Content Ownership

All content on archerysportsuk.com, including product descriptions, images, and logos, is the property of Bow And Arrow Equipment and protected by intellectual property laws. Unauthorised use is strictly prohibited.

2. Product Information

2.1 Product Range

We specialise in high-quality archery equipment including:

• Traditional bows (English Longbows, Flatbows, Horse Bows)
• Modern equipment (Carbon components, Hybrid Bows)
• Crossbows and accessories (Full Size Crossbows, Pistol Crossbows, Sights & Scopes)
• Quivers and fletching supplies (Back Quivers, Bow Quivers, Plastic Vanes)

2.2 Product Descriptions

We strive for accuracy in product descriptions and specifications. However, slight variations may occur. If you receive an item significantly different from its description, please contact us immediately.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days. You will receive an order confirmation email. The contract is formed when we dispatch your items.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment details.

3.3 Pricing

Prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping (DHL/FedEx): £12.95, 10-15 business days
• Free Shipping (EMS): For orders over £50, 15-25 business days

4.2 International Orders

Customers outside the UK are responsible for:

• Customs duties and import taxes
• Ensuring products comply with local laws

4.3 Delivery Issues

If your order is delayed or appears damaged:

1. Contact us immediately at [email protected]
2. Provide your order number and photos of any damage
3. We will assist with claims to the carrier

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

• Items are unused and in original condition
• Original packaging and tags are intact
• You provide proof of purchase

5.2 Non-Returnable Items

For safety reasons, we cannot accept returns on:

• Custom-made items (special-order Hybrid Bows, custom-length Aluminium arrows)
• Opened Fletchings and Crossbow Strings

5.3 Return Process

1. Email [email protected] within 15 days
2. Await return approval and instructions
3. Ship items to: Bow And Arrow Equipment, 20 Best Ln, Canterbury, GB CT4D 6OH
4. Include your order number and contact details

5.4 Refunds

Refunds will be issued to your original payment method within 3-5 business days after we receive your return. Original shipping costs are non-refundable unless the return is due to our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide:

• Correct shipping address matching your payment method
• Valid contact information

6.2 Product Use

Archery equipment can be dangerous if misused. By purchasing, you agree to:

• Use products safely and as intended
• Comply with all local laws regarding archery equipment
• Assume responsibility for proper use and storage

7. Liability Limitations

7.1 Product Liability

Bow And Arrow Equipment is not liable for:

• Misuse of products
• Consequential damages from product use
• Injuries resulting from improper use

7.2 Website Availability

We strive to maintain website availability but are not liable for temporary outages or technical issues beyond our control.

8. Governing Law

These terms are governed by English law. Any disputes will be resolved in the courts of England and Wales.

9. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Us

For questions about these terms or our products:

Email: [email protected]
Postal: Bow And Arrow Equipment, 20 Best Ln, Canterbury, GB CT4D 6OH